Understanding Challenging Communication Types

Understanding Challenging Communication Types
LIVESTREAM
Eric Herdman
Friday, August 7, 2026
7:00 a.m. – 2:00 p.m. MST
Member: Free
Non-Member: $179
Communication challenges are inevitable – and without the right skills, they cost time, trust and results.
This workshop helps leaders, colleagues and teams decode the communication behaviors that often disrupt clarity and collaboration in the workplace, Participants will explore common communication styles and behaviors that can make conversations difficult, while gaining insight into their own natural communication tendencies and triggers.
This course equips participants with practical tools to communicate clearly, calmly and effectively – even in difficult situations – turning communication challenges into opportunities for connection and progress. Attendee will leave with a sharper toolkit for communication with precision, empathy, and influence-skills every high-performing professional needs to communicate effectively in the modern workplace.
This 6-hour workshop delivers a comprehensive deep dive across all six communicator types.
Module 1: THE GENERATIONAL CONTEXT COMMUNICATOR
Module 2: THE EMOTIONALLY INTELLIGENT (OR NOT) COMMUNICATOR
Module 3: THE TECHNICAL-TO-NONTECHNICAL COMMUNICATOR
Module 4: THE INFORMATION-OVERLOAD COMMUNICATOR
Module 5: THE POOR MESSAGE CLARITY AND CONCISENESS COMMUNICATOR
Module 6: THE PASSIVE COMMUNICATOR.
If you’re looking to improve communication, reduce tension, and strengthen collaboration within your team, then this workshop is for you. Clear communication isn’t accidental. It’s intentional.